Complete LILAC Software Packages Installed Microsoft Software
CLOUD HOSTING
Monthly Fee for provision of a server computer housed in our offices and full environmental security, backup and support. "Elevated Support" - see https://lennox.com.au/LILAC_Su pport_Levels.verity
Lennox Computer Hosted Cloud Server $7086.00
INET MAIL
hMail Based Secure Virus Protected Mail $147.00
INET WEB
Provide Public Internet connectivity and routing to a Lennox Computer HTTP server and allocate a static public IP address from Lennox Computers 203.34.177 class C range together with DNS delegation and resolution of the clients WWW presence. Lennox Computers Webserver software is used rather than Microsofts IIS technology for reasons of robustness and security. Direct FTP upload of new and revised HTML content is avaliable to the client. Lennox Computer does not support direct Frontpage editing of a running web-site to preserve stability and integrity of operational web-sites.
Monthly WWW Site Maintenance $999.00
NETCON
Administer Microsoft Domain Controller & Server, including configuation and maintenance of Windpws setup on all Workstation PC's and Domain User accounts, plus configuration & networking of printers and shared devices. Supervision of server backup procedures. 1/2 day scheduled visit each month and same day response to urgent or emergency situations.
Contracted Network Support & Administration $4772.00
NETROUTER
Internet Router Management & Support $289.00
NETSUPCLI
Ongoing support for network client (desktop or notebook) PC, running Windows 8 all setup & configuration changes, housekeeping and troubleshooting, and Microsoft updates and service packs.
Network Support Client (Monthly) $213.00
NETSUPSER
Contract support for a Windows Server PC including, ongoing setup and configuration changes, housekeeping and troubleshooting, periodic installation of all appropriate Microsoft updates and service packs.
Network Server Support (Monthly) $2127.00
SAAS
Software as a Service - Monthly $21090.00
SSL CERTIFICATE
Month Rental $13.00
SUPDEVPARTNER
Fixed Price Contract Renewable Monthly which provides for unlimited Software Design & Progamming activity on a demand basis with no additional billing.
Monthly Development Partner Support $999.00
SUPMONDEV
Support & Development - Monthly Contracted Fixed Price $15753.00
SUPMONLANCLI
Support for operations on a LILAC local client PC - connected to a LILAC Server via a Local Area Network
Support Monthly - Local Client Station $357.50
SUPMONLANSER
Support Monthly - Local Network Server $748.00
SUPMONNILOL
No Online Support Surcharge $146.30
SUPMONPREMIUM
Premium Support Service Charge $354.00
SUPMONWANSER
Support services for a LILAC server with routing to the Internet for accessiblity by remote workstations running LILAC client software.
Support Monthly - Wide Area Net Server $1754.50
SUPPORT
LILAC Portable User Support - Monthly $932.00
SUPPORT ELEVATED Web Page
Telephone, eMail support services with 8 hour response. Per portable LILAC User. See: https://www.lennox.com.au/ LILAC_Support_Levels.verity
LILAC Software Suppport - Elevated. $340.00
SUPPORT PREMIUM
Support for the operation of the LILAC Software Package on a per portable user license basis by, eMail, Telephone, and site visits as necessary. Same day response with rectification or referral as appropriate.
Premium Monthly Software Support LILAC $600.00
SUPPORUSE
In addition to the rights provided under "Basic Software Rights" clients may at no additional charge, make telephone requests for diagnosis, investigation, consulting an advisory services at any time and obtain a response within 8 hours by eMail to their queries. Any requests that incur software development costs or site visit will attract addition charges.
LILAC Portable User Support - Monthly $366.30
SUPPORUSEQUA
LILAC Portable User Licence - Qtrly $824.00
SUPPREVERSE
Reversal of Suppoert Charges
SUPQUALANCLI
Support Quarterly - Local Workstation $1078.00
SUPQUALANSER
Support Quarterly - Local Network Server $1858.00
SUPQUAWANSER
Support Quarterly - Wide Area Net Server $5275.60
UPSSER
Power Security Infrastructure Charge $757.00